Category Archives: Customer Intelligence

5 Principles To Navigating The Marketing Technology Landscape In 2014 – Why They Matter

Last week, I blogged for Bluewolf on 5 Principles To Navigating The Marketing Technology Landscape In 2014. Each of these principles should be fully integrated. A great example of the importance of this integration is social engagement. A recent article … Continue reading

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Dreamforce 2013 : Welcome to the Internet of Customers – 3 Must Reads for Customer Centric Professionals

Dreamforce ’13. That’s a wrap! Sitting at a Starbucks at Dulles Airport, back on the East Coast, I’m reflecting on an action-packed week in San Francisco at the annual Salesforce.com conference with (as typical) very little sleep. This year’s mantra was … Continue reading

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Gamification – Three Reasons It Matters

I just completed an online course from Wharton on Gamification via Coursera. It was amazing. If you want to learn more about it in detail, I would highly recommend you check out this six week course (it should be offered … Continue reading

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ad:tech San Francisco 2013 – It’s All About You!

The ad:tech San Francisco conference wrapped up today. Billed as “the leading digital marketing event for 10,000+ marketing and technology professionals from all over the world,” ad:tech included “Think Tank” sessions focused on the future of digital marketing. What does … Continue reading

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2012 – A Big Year For Big Data

Summary of the Big Data landscape in 2012 Looking back on 2012, it’s sure been an amazing year for Big Data. Several high profile headlines have enabled Big Data to move from a niche to a mainstream (i.e., beyond IT) … Continue reading

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White House Invests In Big Data, Cloud

Forbes has great coverage of the Federal government’s Big Data Research and Development Initiative, including the role of public cloud infrastructure in Big Data based on the government’s ‘Cloud First’ policy. Kudos to the Fed IT team for thinking forward!

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Diaspora – A Social Network Where Users Control Their Data

There’s an intriguing article in this week’s issue of BusinessWeek on Diaspora, which aims to create a new social network where users control their data. In light of Facebook and Google’s recent privacy policy changes, Diaspora may be onto something. … Continue reading

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Berkeley Does Big Data

I stumbled upon a golden nugget from Technorati in my Twitter feed earlier this week. Berkeley has decided to partner with Twitter to offer a class in Big Data! This is a great move on Berkeley’s part, showing its desire … Continue reading

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SXSW – Big Data Is Sexy – Size Does Matter

Big Data is all the buzz lately, but if you ask a typical consumer what their thoughts are on the topic, you’ll likely be greeted by a blank stare or perhaps a “Big what?” While it is true that Big … Continue reading

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SXSW – Big Data Is Sexy!

This year, I finally made the pilgrimage to South By Southwest (SXSW ever after) in Austin, TX.  I’ve thought about going in prior years but never actually made it happen.  Thanks to a blog post from SXSW a few days … Continue reading

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