Dreamforce, dubbed by Salesforce.com as “The Cloud Computing Event of the Year” is just around the corner! Taking place December 6-9 at San Francisco’s Moscone Center, this year’s event is packed with several sessions offering opportunities for CI professionals to plug into emerging trends and best practices. While I’m super excited to be presenting at one of this year’s sessions (Jigsaw Data: Increase Marketing Effectiveness While Lowering Marketing Costs), I’m planning to attend several other sessions focused on CI. Below is a roundup of a few top choices! Hope to see you there!

Enhance Customer Insights with Google Visualization
Back to the Basics: Customer-Centric Banking
Chatter Road Map: The Future of Enterprise Collaboration
Better Insight = Better Opportunities
Knowing and Serving Your Best Customers
How to Improve Marketing Efficiency Through Advanced Analytics
Maximize the Value of Every Customer Interaction

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